FAQ – Aapke Sawaalon Ke Jawaab

Orders aur Delivery

Q: Delivery kitne din mein hogi?

A: Hum 4-7 working days mein delivery karte hain poore India mein. Metro cities mein 3-5 din lagte hain.

Q: Kya COD available hai?

A: Haan! Hum poore India mein COD offer karte hain. Aap ghar par product lekar payment kar sakte hain.

Q: Delivery charges kitne hain?

A: Bilkul FREE! Hum saare orders par free delivery dete hain — koi minimum order amount nahi.

Q: Kya main order track kar sakta hoon?

A: Haan! Order place karne ke baad aapko tracking details email par milegi.

Payment

Q: Kaunse payment methods accepted hain?

A: Credit/Debit Cards, UPI, Net Banking, Wallets (GPay, PhonePe, Paytm), aur Cash on Delivery.

Q: Kya online payment safe hai?

A: Bilkul! Hamara payment gateway 100% secure aur encrypted hai.

Q: Discount code kaise use karein?

A: Checkout ke waqt Discount Code box mein ELECMART type karo — 10% OFF turant mil jaayega!

Returns aur Refunds

Q: Kya main product return kar sakta hoon?

A: Haan! Delivery ke 7 din ke andar aap product return kar sakte hain agar product damaged ho ya galat deliver hua ho.

Q: Return kaise karein?

A: Hamein email karein: digitalsidebiz0@gmail.com — order number aur problem batayein. Hum 24 hours mein reply karenge.

Q: Refund kitne din mein milega?

A: Return approve hone ke baad 5-7 working days mein refund aa jaayega.

Products

Q: Kya products genuine hain?

A: Haan! Hum sirf quality-tested products sell karte hain.

Q: Warranty milti hai?

A: Products par manufacturer warranty milti hai. Details har product page par hain.

Customer Support

Q: Support se kaise contact karein?

A: Email: digitalsidebiz0@gmail.com — hum 24 hours mein reply karte hain.

Q: Business hours kya hain?

A: Monday se Saturday, 10 AM se 7 PM tak available hain.