Refund policy
Bhai, yahan hai teri ElecMart India ke liye customized 7-day return policy — copy karke Shopify mein paste karo! 👇
ElecMart India — Return & Refund Policy
Return Window: 7 Days
Hum chahte hain ki aapko har purchase pe 100% satisfaction mile. Isliye humari 7-day return policy hai — matlab item receive karne ke 7 din ke andar return request kar sakte hain.
Return Eligible Hone Ke Liye:
- Item same condition mein honi chahiye jisme mili thi
- Unused aur original packaging mein honi chahiye
- Receipt ya proof of purchase hona chahiye
Return start karne ke liye humse contact karo: 📧 elecmartindia@gmail.com 💬 WhatsApp:
Damages & Wrong Items
Item receive karne ke turant baad check karo. Agar item defective, damaged ya wrong item mili hai toh 48 ghante ke andar humse contact karo — hum turant solve karenge.
Non-Returnable Items
Ye items return nahi ho sakte:
- Sale items (discounted products)
- Gift cards
- Sealed software/digital products jo open ho chuke hain
- Personal hygiene products
Exchange Policy
Exchange chahiye? Pehle return request karo — return accept hone ke baad nayi item separately order karo. Isse fastest processing hoti hai.
Refund Process
Return receive aur inspect karne ke baad 2-5 business days mein refund process ho jaayega:
- UPI/Card payments → Original payment method pe refund
- COD orders → Bank transfer (account details dene honge)
Refund confirmation email bheja jaayega.
Return Address / Lucknow 261135
Koi bhi sawaal ho: 📧 elecmartindia@gmail.com 🌐 elecmartindia.in